Privacy Policy
At ApexStream Interactive, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our online tournament platforms, live game streaming solutions, team management software, event analytics tools, and cloud hosting services.
Information We Collect
We collect personal information in order to provide and improve our services. The types of information we collect include:
- Account details such as name, email address, and contact information
- Usage data related to your interactions with our platforms and software
- Payment and billing information when applicable
- Technical data such as IP addresses and device information collected via cookies and similar technologies
How We Use Your Information
Your information is used to operate, maintain, and improve our services, communicate with you, and ensure security. Specifically, we use data to:
- Provide and personalize online tournament and streaming experiences
- Manage accounts and customer support inquiries
- Analyze usage trends and improve platform functionality
- Prevent fraudulent activities and secure our systems
Legal Basis for Processing
We process your data based on the following lawful grounds under GDPR and applicable privacy laws:
- Performance of contract — to deliver our services as agreed
- Consent — where you have given permission for specific uses
- Legitimate interests — to improve and protect our service operations
- Compliance with legal obligations
Data Sharing and Disclosure
ApexStream Interactive does not sell your personal information. We may share data with:
- Trusted service providers who help operate and maintain our platforms under strict confidentiality agreements
- Legal authorities when required by law or to protect our rights and the safety of others
Your Rights and Choices
You have the right to access, rectify, or delete your personal data, as well as to restrict or object to certain processing activities. You may also withdraw consent at any time where processing is based on your consent.
To exercise these rights, please contact us at the physical address below. We will respond to your requests in accordance with applicable laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
International Transfers
As a U.S.-based company, your personal data may be processed and stored outside of your resident country. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
Contact Information
For privacy inquiries or to exercise your data rights, please contact:
ApexStream Interactive4820 Liberty Avenue, Suite 350
Pittsburgh, Pennsylvania, 15224
United States
Phone: +1 (412) 555-7890
Updates to This Privacy Policy
We may update this policy periodically to reflect changes in legal requirements or our data practices. We encourage you to review it regularly to stay informed about how we protect your information.